Does Capstan handle Vietnamese social insurance and personal income tax?

No. Capstan holds the record your provider works from, not the computation. The compulsory social, health and unemployment insurance (BHXH, BHYT and BHTN), personal income tax and the trade-union fee are computed and filed by your Vietnamese payroll provider; Capstan holds no contribution or tax tables and files nothing with any authority.

Is Capstan an employer of record in Vietnam?

No. Capstan is a system of record for people you employ and engage yourself. It is not an employer of record and never becomes the legal employer of your Vietnamese staff, and it records your employees and contractors together in one directory.

Vietnam

HR software for Vietnam

Capstan is all-in-one HR software for Vietnam and for teams hiring into it. It is a complete core HRIS, free for up to twenty active people, with all fourteen modules on every plan, and it is the English-only system of record for a manufacturing or software team that holds your employees and contractors in one place, while the statutory stack stays with your local provider.

Prices are adjusted by country and live on the pricing page alone. Outside India you are billed in US dollars; the figure is one link away and appears nowhere else on the site.

Is Capstan HR software for Vietnam? Yes.

Capstan works for a Hanoi or Ho Chi Minh City company from the first hire. It is an HRMS and HRIS in one: a single directory for your people and contractors, records and documents, employee self-service, onboarding, leave, attendance and reporting, with a Vietnamese public-holiday set an administrator can import for the year in one click and then edit.

Free for teams of up to twenty active people, with no time limit, so a first Vietnam hire and the next nineteen cost nothing.
An all-in-one HR platform rather than a core with paid add-ons: the full product from day one, on the free plan included.
The statutory side stays with your Vietnamese payroll provider. Capstan holds no contribution or tax tables, computes nothing and files nothing with any authority.

The people side of putting a team together across borders is covered in the guides to hiring employees internationally and hiring global contractors.

Built for Vietnam's manufacturing and software teams

Capstan is built for the way a Vietnam team is usually assembled: a fast-growing manufacturing and software-talent base that global companies build engineering and operations teams in, often engaging people as contractors before or alongside employees. Contractors and employees live in one directory, so a person who converts from one to the other keeps a continuous record rather than starting a new one.

One directory across Hanoi, Ho Chi Minh City and anywhere else you hire, each work location carrying its own working week and holiday set rather than one list stretched across the country.
The contractor module adds a portal, invoices and a payout register on top of the core, and like every module it is already included on every plan, the free one included.
The classification line matters in Vietnam as anywhere. The note on contractor versus employee and the guide to hiring global contractors cover the tests.

The statutory stack stays with your provider

In Vietnam the statutory schemes run through your local payroll provider, not through Capstan. Capstan is the record those figures start from, not the system that computes or files them, which is what keeps it the same product in every country it runs in.

Capstan compiles pay structure, leave, attendance, overtime and adjustments into a documented export for your payroll provider, then files the computed results back onto the employee record.
It holds no contribution or tax tables and makes no filing. The compulsory social, health and unemployment insurance (BHXH, BHYT and BHTN), personal income tax and the trade-union fee are computed and filed by your provider, by design.
Because the record, the service dates and the inputs all live in one place, what your provider needs each cycle is one clean export rather than a reconciliation across spreadsheets.

How payroll inputs reach a provider for a team spread across places is set out in the guide to running payroll for a distributed team, and why payroll is a partner's job is in this piece.

Where does your data live? In the EU.

Capstan runs from one self-contained region today, and that region is in the EU, with data resident in Frankfurt and compute in Amsterdam. Vietnam is served from there rather than from a separate local deployment, so the residency line is EU, not Vietnam-local.

One region, one boundary: your workspace and its data sit inside the EU deployment, which is the honest answer to a residency question in a security review.
If your organisation, or a rule you fall under, requires employee data to stay inside Vietnam, you should know it is EU-resident today before you commit, not after.
Vietnam's data-protection rules govern how you handle the data; keeping it in one controlled place with proper access limits is the practice that travels.

How the region is built, and why a residency commitment is only real if it cannot be quietly changed, is on the security page.

What do you get on every plan?

Every plan, the free one included, carries the whole platform. There is no core-only tier and no module held back for a paid plan, so an all-in-one HR platform here means the full product for a Vietnam team, not a stripped sample of it.

The complete core HRIS: one directory for every employee and contractor, with records, documents, self-service and reporting.
All fourteen modules, from onboarding and leave to attendance, workflows and alumni access, with nothing sold module by module.
The same feature set on the free plan and on a paid plan. A paid plan lifts one thing, the twenty-active-employee cap, and changes nothing about the software.
A Vietnamese public-holiday set an administrator can import for the year in one click and then edit, on a calendar that carries its own working week.
The product in English: the interface is English only, so a Vietnamese team and anyone managing it from abroad read the same screens. There is no Vietnamese-language version today, which is worth knowing before you commit.

What the platform covers is on the product page, and how it is built rather than priced against the tools you are probably weighing is on the comparison pages.

Where is the price, and how is it billed?

The price lives on the pricing page, and only there, because it is adjusted by country and belongs in one honest place. It is billed monthly, in arrears, per chargeable seat above the first twenty free, with no annual contract, no prepaid term and no lock-in.

One per-seat figure above the first twenty active people, billed monthly for the seats you actually use.
Outside India the currency is US dollars; the one you are billed in follows your billing country.
No minimum term, no renewal to sign, and downgrading to Free keeps all fourteen modules intact.

Capstan in other markets

Capstan is a global product, region-served from the EU, and it is written for the same shape of team wherever they hire. If your people sit outside Vietnam as well, the other market pages follow the same structure. Browse every market from the HR software by country hub.